WHY DUCATI
A NAME, A BRAND
A brand recognized worldwide as a synonym for Italian innovation and excellence. The same values that have made great the historic DUCATI of Borgo Panigale are pursued every day within our company.
Inspired by such a virtuous example, we are constantly engaged in expressing our ideas, creating and developing unique, essential and reliable products.
MANUFACTURED IN ITALY
Essential designing unparalled effective mechanics. By choosing a DUCATI opener, you choose product designed, conceived, developed and produced in Italy.
Each mechanical component is manufactured within our plant, with a guarantee of cost containment and highest quality control.
Having a direct and immediate dialogue with the manufacturer guarantees immediate skill in a direct PRODUCER-CUSTOMER dialogue that is otherwise filtered by frequently useless and expensive intermediaries.
LONG LASTING PERFORMANCES
You must rely on your door or gate to open quickly and safely every time you need.
Automation system must guarantee continuous and reliable operation lasting very long time. With over 1 million gate 6 garage door openers installed worldwide, and a centralized customer care center that follows our customers from all over the world, we not only have the confidence, but also the proof that DUCATI's openers ensure unparalleled reliability and longevity.
Our customers are our best witnesses.
DC MOTORS ONLY since 1982
Ducati choice to manufacture dc motors only was based on a simple analysis of the many advantages that these motors offer if compared to AC motors in our specific field of application.
This choice was, at that times, strongly countercurrent and highly criticized by competitors.
This simple fact confirms that Ducati people have always been innovators!
How to proove it? Finally all competitors have gone out of our way with a delay of at least 20 years!
Nowadays, the world's largest manufacturers, including the industry's giants, are offering bee their top-of-the-range openers featuring DC motors.
For Ducati it's just a standard! Starting from entry level models: all of Ducati's opener are featured with DC motors.
REDUCED ENERGY CONSUMPTION
Essential Mechanics is for us a guideline on which every project is based. From this derivative, mechanical efficiency and therefore the containment of energy consumption.
Precursors of what has become a worldwide ideal for the preservation of the planet, we have designed products based on energy containment since 1989.
With almost 30 years of experience in low-consumption automation, we are today leaders in solar powered openers that guarantee 100% energy autonomy.
SAFETY
To us safety of your house and beloved are of primary concerns.
The European Union established a list of regulations that fix high safety standards to ensure the maximal safety of the users
Any gate or garage door opener must fully comply tho the EU Norms.
DUCATI made each of it's product be testes, verified and certifies by independent international notify bodies as such as Intertek, Nemko and TUV.
Test reports and certificates of compliance with current EU Norms are available upon request.
CUSTOMER CARE & DIALOGUE
We are convinced that business is made between people.
This is the reason why it is essential to emphasize courtesy, kindness and esteem in the contact with our customers. Customer shall feel comfortable by us. We want to provide best service and immediate answer to all demands.
Our goal is not simply to acquire a sale but to have customers happy and satisfied with us and our product over the years.
Our service follows the customer for a lifetime and not just for the legal warranty time.
We are convinced that a company's success is measured with the satisfaction of its customers.
That is why we pay attention to every need with courtesy and technical preparation, establishing with our customers a friendly dialogue.
Our tecnicians are reachable 7/24 and customer service is provided in many languages ( English, German, French, Italian, Spanish, Russian ) to respond our international customers
ALWAYS AVAILABLE SPARE PARTS
Internally producing 98% of the mechanical components of our products, we lifetime guarantee availability of spare parts.
Our service also offers revision or scrapping service for cases of obsolete products. In any case, we always find a simple solution for any need.
